Privacy Policy

Last updated:

1. Introduction

Clearhipax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are located at Pohjoisesplanadi 29, 00100 Helsinki, Finland, and we operate in accordance with the General Data Protection Regulation (GDPR) and Finnish data protection legislation.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

2. Information We Collect

2.1 Personal Data Provided Voluntarily

When you interact with our website, particularly when you fill out our contact form, you may provide us with certain personally identifiable information. This information may include but is not limited to:

• Your full name as entered in the contact form
• Your email address for communication purposes
• The content of messages you send to us through the contact form
• Your consent preference regarding the processing of personal data

We only collect personal data that you voluntarily provide to us. We do not collect personal data through automated means beyond what is described in the cookies section of this policy.

2.2 Automatically Collected Information

When you access our website, certain information may be collected automatically. This information does not directly identify you but may include:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address
• Date and time of your visit
• General geographic location based on IP address at the country level

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and messages submitted through the contact form
• To improve and optimize our website content, layout, and user experience
• To monitor and analyze usage patterns and trends on our website
• To maintain the security and integrity of our website
• To comply with legal obligations under Finnish and European Union law
• To communicate with you regarding changes to our policies or services

We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

• Consent: When you submit the contact form and check the consent checkbox, you provide explicit consent for us to process your personal data for the purpose of responding to your inquiry
• Legitimate interests: We may process certain non-personal data to improve our website and ensure its proper functioning, provided this does not override your fundamental rights and freedoms
• Legal obligation: We may process your data when required to comply with applicable laws and regulations

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specifically:

• Contact form submissions are retained for a maximum of 12 months from the date of submission, after which they are securely deleted
• Website analytics data is retained in anonymized form and does not contain personally identifiable information
• Cookie consent preferences are stored locally on your device and are not retained on our servers

If you request deletion of your data, we will process your request within 30 days, subject to any legal obligations that may require us to retain certain information.

6. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share information in the following limited circumstances:

• With service providers who assist us in operating our website, provided they agree to keep this information confidential and process it only on our behalf
• When required by law or to respond to legal process, such as a court order or government request
• To protect our rights, property, or safety, or the rights, property, or safety of others

7. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data
• Right to erasure: You may request that we delete your personal data, subject to certain legal exceptions
• Right to restrict processing: You may request that we limit the processing of your personal data under certain circumstances
• Right to data portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as our legal basis
• Right to withdraw consent: You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to:

• Use of HTTPS encryption for all data transmitted between your browser and our website
• Regular review and updating of our security practices
• Limited access to personal data to only those individuals who need it for legitimate business purposes
• Secure storage of any collected data with appropriate access controls

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we make every reasonable effort to protect your information.

9. International Data Transfers

Your information may be transferred to and maintained on servers or systems located outside of Finland or the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy, wish to exercise your data protection rights, or have a complaint about our data processing practices, please contact us:

• Address: Pohjoisesplanadi 29, 00100 Helsinki, Finland
• Phone: +358 9 5761 1330
• Email: welcome@clearhipax.world

If you are not satisfied with our response, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) or another competent supervisory authority within the European Union.